What to Consider Before Hiring a Commercial Cleaning Company

Choosing the right commercial cleaning company is a strategic decision that affects employee health, customer experience, and your overall brand image. Clean facilities support better indoor air quality and can even improve work performance, with studies showing that poor indoor air quality and hygiene can reduce productivity by several percentage points across office-based tasks. Whether you manage an office, bank, medical clinic, or managed properties, selecting a reliable commercial cleaning partner is essential for a safe and professional environment.​

Ziva Cleaning Services works across multiple industries and understands that each facility has unique cleaning requirements. This guide highlights the key factors to consider so you can confidently choose a commercial cleaning services company that fits your operations, standards, and budget.

Factors to Consider Hiring a Commercial Cleaning Company

Check Experience and Reputation

Experience and reputation are strong indicators of how well a cleaning company can support your business. A provider with many years in commercial cleaning has had time to refine processes, train staff thoroughly, and adapt to sector-specific demands.

With more than a decade of service, Ziva Cleaning Services has developed efficient workflows for offices, banks, medical facilities, car dealerships, schools, industrial sites, and more. When evaluating any provider, look for:

• Verified reviews and testimonials on trusted platforms

• Long-term relationships with businesses similar to yours

• Case studies or success stories that show consistent quality

Ziva Cleaning Services maintains an excellent average 5-star rating on Google, demonstrating strong performance across a variety of clients and industries. Checking this type of independent feedback is one of the best ways to understand what partnering with a commercial cleaning company will be like.

Look for Customized Commercial Cleaning Service Plans

A one-size-fits-all approach rarely works in professional cleaning. An office, a healthcare clinic, and a warehouse each have different risk levels, traffic patterns, and regulatory requirements. A strong cleaning partner will visit your space, ask detailed questions, and build a plan around your specific needs.

When comparing providers, ask how they:

• Assess your layout, occupancy, and high-touch areas

• Adapt schedules to your peak and off-peak times

• Adjust plans as your business grows or changes

Ziva Cleaning Services offers tailored commercial cleaning service packages that cover everything from routine office cleaning and janitorial services to post-construction clean-up, carpet cleaning services, and specialty cleaning services. This ensures you only pay for what you need while maintaining high standards.

Verify Certifications, Compliance, and Cleaning Standards

Professional commercial cleaning is about more than shiny surfaces. It also involves safety, compliance, and environmental responsibility. When hiring a commercial cleaning company, confirm:

• Training and certifications related to OSHA and industry safety standards

• Familiarity with CDC-aligned environmental cleaning guidelines​

• Use of EPA-registered disinfectants and product safety data sheets

These elements help reduce cross-contamination, manage infection risks, and maintain safe conditions for staff and visitors. Ziva Cleaning Services integrates EPA-registered products and follows CDC-informed protocols that align with best practices for workplaces, banks, and healthcare facilities. For healthcare environments specifically, our resources on medical cleaning and how often a medical facility should be deep cleaned explain how these standards are applied.

Assess Scheduling Flexibility and Responsiveness

Your cleaning schedule should support your operations, not disrupt them. When choosing a provider, consider:

• Whether they offer early-morning, evening, or overnight cleaning

• Availability for weekends or special events

• Response time for urgent needs such as spills, outbreaks, or last-minute inspections

A reliable commercial cleaning company adapts to your operating hours, seasonal fluctuations, and any unexpected changes. At Ziva Cleaning Services, cleaning plans are designed around each client’s schedule, with options for ongoing daily or weekly service and fast-response visits when needed.

Confirm Insurance and Liability Protection

Insurance is a non-negotiable requirement. Before hiring a commercial cleaning provider, always verify:

• General liability coverage

• Workers’ compensation insurance

• Any additional coverage specific to your building or industry

Proper insurance protects your organization if property is accidentally damaged or if a cleaning staff member is injured on-site. A professional partner will willingly provide proof of coverage so you can proceed with full confidence.

Consider Eco-Friendly and Sustainable Cleaning Practices

If sustainability is part of your company’s values, choose a commercial cleaning provider that takes environmental impact seriously. Green cleaning involves more than occasional use of plant-based products. It should also include:

• Low-VOC and environmentally responsible cleaning agents

• Efficient use of water and electricity

• Reusable tools where appropriate (for example, microfiber systems)

• Responsible waste handling and recycling

Ziva Cleaning Services integrates sustainable methods into its operations by selecting eco-conscious products and training teams in environmentally responsible techniques. These practices help protect building occupants while supporting broader sustainability goals.

Align Cleanliness with Customer and Employee Experience

Cleanliness plays a major role in how both customers and staff perceive your business. A national survey found that over nine in ten customers say the cleanliness of a business influences whether they will return, underscoring the direct link between cleaning standards and customer loyalty. Clean lobbies, restrooms, and high-traffic zones make visitors feel welcome and safe.​

For employees, consistently clean workspaces support wellness and productivity by reducing distractions, allergens, and illness risk. Thoughtful commercial cleaning services help create environments where people want to work and customers feel confident, whether they are stepping into a bank branch, visiting a medical office, or touring a car showroom.

Make the Smart Choice: Partner with Ziva Cleaning Services

Hiring a commercial cleaning company is more than a checkbox task; it is a long-term investment in your business’s health, image, and efficiency. By focusing on experience, customized cleaning plans, safety and compliance, scheduling flexibility, sustainability, and strong communication, you can select a partner who supports your operations instead of complicating them.

Ziva Cleaning Services is proud to support offices, banks, healthcare facilities, schools, industrial sites, and property managers with consistent, high-quality commercial cleaning. Our trained, certified teams follow industry best practices and use proven methods to keep your spaces clean, safe, and welcoming.

Ready to find the right commercial cleaning solution for your business? Contact us today for a free consultation and a custom commercial cleaning plan tailored to your facility, schedule, and goals.